Don't spray liquid directly on the computer. Then use a damp, soft, lint-free cloth to clean the computer's exterior. When cleaning the outside of your MacBook, MacBook Pro or MacBook Air, first shut down your computer and unplug the power adapter.
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If you're planning to visit an Apple Store, make a reservation at the Genius Bar (only available in some countries and regions).įor more detailed instructions, select your Apple product:įind out how to clean your Mac notebook computer.
Liquid damage isn't covered under the Apple product warranty or AppleCare Protection Plans, but you may have rights under consumer law. If liquid makes its way inside your Apple product, get help from an Apple Authorised Service Provider or Apple Store as soon as possible.
Avoid getting moisture in any opening, and don't submerge your Apple product in any cleaning agents. Don't use products that contain bleach or hydrogen peroxide. Using a 70-per cent isopropyl alcohol wipe, 75-per cent ethyl alcohol wipe or disinfectant wipe, you may gently wipe the hard, non-porous surfaces of your Apple product, such as the display, keyboard or other exterior surfaces. Is it OK to use a disinfectant on my Apple product? Don't spray cleaning products directly onto the item.Don't use aerosol sprays, bleaches or abrasives.Keep liquids away from the product, unless otherwise noted for specific products.Unplug all external power sources, devices and cables.Avoid excessive wiping, which may cause damage.Only use a soft, lint-free cloth. Avoid abrasive cloths, towels, kitchen roll or similar items.To get started, here are some tips that apply to all products:
Apple products are made with a variety of materials, and each material may have specific cleaning requirements.